ORDER PROCEDURE & PAYMENT METHODS
To place an order, the customer must follow the online purchase process and authorize the payment. Subsequently, he will receive an e-mail confirming the reception of his order.
The Site allows the client to purchase as an unregistered user. By means of this method, the essential data only will be requested from the customer to process the order. Once the purchase process is complete, the customer will be offered the option to register as a user or continue as an unregistered user.
Payment by credit card and bank transfer. The order will be confirmed to the customer only after we have received the full amount.
The customer who intends to purchase a gift card must select one of the amounts proposed in € on the page, indicate the recipient’s details (name and email) and select a delivery date. The recipient customer will receive the gift card by email on the specified date.
The customer who receives the card can use it on the page www.karinu-online.com as many times as he wants until the indicated amount is reached. The recipient customer will be solely responsible for choosing the items on the website, as well as communicating the data for the delivery of his order.
The gift card is valid for one year from the date of purchase and can only be used on the website www.karinu-online.com.
DELIVERY & ORDER TRACKING
We ship orders worldwide.
All prices include VAT.
Andorra : 3,90€ (Free for orders from 60€); delivered in 2 working days aprox.
Europe 0 : 6,90€ (Free for orders from 120€); delivered in 2 working days aprox.
Portugal; Spain* (does not include the Balearic Islands, the Canary Islands, Ceuta and Melilla.)
Europe 1: 15,90€ (Free for orders from 180€); delivered in 3-5 working days aprox.
France; Germany ; United Kingdom ; Italy ; San Marino ; Vatican City ; Austria; Belgium; Luxembourg; Netherlands ; Denmark; Monaco.
Europe 2: 19,90€ (Free for orders from 250€); delivered in 6 working days aprox.
Poland; Sweden ; Hungary; Czechia; Lithuania; Latvia; Estonia; Finland.
Europe 3: 24,90€ (Free for orders from 300€); delivered in 6-10 working days aprox.
Bulgaria; Slovakia; Slovenia; Greece; Romania; Norway; Serbia; Bosnia and Herzegovina ; Croatia.
For the rest of the world, please contact us. Send us your shipping details and we will be happy to send you a quotation for your country.
Once the order has been sent, the customer will receive the shipping confirmation by email. The tracking number of the order will also be included in this email.
By philosophy, we have decided to have larger sizes than the market average, so that the garments last longer. If you have doubts between two sizes, we recommend you to pick the ‘smallest’ one of the two.
RETURNS & REFUNDS
The customer has a period of fourteen (14) working days from the date of reception of the goods to return the items in order to request the returns and refund without additional costs except the shipping ones, which in any case remain to be paid by the customer.
The items must be returned as new, never used, never washed, worn, they must not be stained, damaged or altered in any way, in their original packaging and complete with their label. Returns that do not meet these criteria will not be accepted and will remain available for the customer in our warehouse.
We will not accept any shipment of any return that implies payment on delivery or postage to be paid by the recipient.
Unidentifiable returns may not be refundable.
We advise sending the return by traceable mail. The shipping costs for the return are charged to the customer. Lost packages will not be refunded.
In case of return of the order with a full refund request which has been sent without shipping costs, the refunded amount will be deducted from the shipping costs we incurred in the first place.
If you want to make a return, please send us an email to firstname.lastname@example.org or contact us here.
Returns will be handled within 5 working days from receiving the return. Returned items will be refunded to the same card or account from which they were paid. Shipping costs will not be refunded.
No, we do not allow automatic size changes for now. The customer must make a classic return request and place a new order with the new desired size.
RAW MATERIALS & CERTIFICATIONS
Yes, without any doubt. Pima cotton has a longer life than Upland cotton, the most conventional variety, as it is more resistant.
You are probably wondering why and how is it possible that a cotton with such a fine fiber can be so resistant? Finer fibers tend to break more while being processed, but when they are made into yarn, they become stronger than others as they contain more fibers in their traverse section.
Which benefits does this feature provides to the product? The benefits are numerous:
*Garments can be washed at 30 ° and do not tend to shrink.
*Their softness increases wash after wash.
*The amount of fiber waste released from the garment is minor.
*Tears, in the garments are not frequent and therefore the life cycle of the garment is lengthened. Thanks to this durability, the garment can be passed from child to child, thus helping to promote a circular economy focused on the reuse of clothing.
Pima and Egyptian cotton are extra-long fibers cotton varieties that belong to the Gossypium Barbadense variety, which gives them superior qualities compared to the rest of the other varieties. Both cottons are incredibly soft, broad-fiber, thin and resistant.
So … Which are the differences between them?
The main difference between the two cottons, coming from the same variety, essentially consists in their place of cultivation. Egyptian cotton has been grown for 140 years in the Nile Valley, while Pima cotton has been grown in the American continent, particularly in the Piura Valley, in Peru, since the beginning of the 20th century.
In terms of market presence, Egyptian cotton is one of the most known cotton varieties in the world. Most of the Egyptian production comes from a variety known as Egyptian Pearl Giza 86. This popularity means that today 90% of the cotton labeled as Egyptian is fake.
Pima cotton has faced an evolution in the market similar to the one of Egyptian cotton, in fact it is difficult to find products that enhance its fiber and that show the traceability of the entire production process that certifies its authenticity.
We have chosen a certified organic Pima cotton from fair trade, thanks to our supplier who guarantees the traceability of the entire production chain, from its cultivation to weaving, under high quality standards.
Extra long staple cottons (ELS) are the best cottons in the world, as they are stronger, thinner and more uniform than the Upland variety, which is the most widespread worldwide.
However, it is difficult for us to answer this question without knowing your scale of values. For us, the best cotton in the world is the one which, in addition to have the qualities of (ELS), is organic, respects the environment and man’s work; it comes from fair trade, which protects the dignity of the people who cultivate it; it is wild or organic, because it ennobles, without genetic alterations, the seed from which it is born.
Maybe the Pima cotton we work with is not the best in the world, but we have chosen it convinced that it is.
No, fortunately Baby Alpaca is not the fiber coming from the shearing of young Alpacas. Baby Alpaca is the natural fiber obtained from the back of adult alpacas; this name came from being the thinnest and smallest fiber present on their coat.
If you want to know more about these cute camelids and the natural fiber they offer, we invite you to visit our page about alpacas.
Both are camelids of the same specie; it can be stated that alpacas are almost cousins of llamas. Although the alpaca is evolutionarily linked to the vicuna, in current populations there is an approach to the llama.
Our main supplier Bergman Rivera, has the following certificates:
GOTS (See the certificate)
This certification covers all the stages involved in the transformation of the raw material: production, packaging, labeling, export, import and distribution. This standard is the most demanding and up-to-date in terms of environmental practices, fair treatment of workers and the use of environmentally friendly materials that do not affect the health of the worker or the final consumer.
It is the responsibility of the consumer to request this certificate and of the producer to transmit it on to him.
USD ORGANIC (See the certificate)
The United States Department of Agriculture – National Organic Program (NOP) develops, implements and administers standards for national production, processing, and labeling of organic agricultural products. NOP also accredits certification agents (international and local) who inspect manufacturing and processing operations to certify that they meet USDA standards.
The United States Department of Agriculture (NOP) certifies that our suppliers comply with USDA standards, which protect biodiversity, do not use genetically modified or synthetic products such as pesticides and chemical fertilizers.
ORGANIC EU (See the certificate)
The European Union bases its organic farming program on the regulation CE 834/2007 which governs the production, processing and labeling of organic products throughout the European Union.
Organic cotton is produced without any chemical intervention in the cultivation and production phases. Therefore, no chemical fertilizers are used; the enrichers are of animal origin; crop rotation is respected; There are no artificial herbicides or pesticides, disinfestation is carried out thanks to insects or other biological methods; and in addition to all, the cotton harvest is done by hand, respecting the ancient usages of this crop.
The choice of organic cotton has many benefits.
Benefits for our planet:
Organic crops respect the nature of processes as they occur on Earth. The waste they generate and the impact on our environment is minimal, especially when we are talking about crops such as cotton, in which are used 13% of the pesticides and herbicides and 25% of the insecticides present in the entire market.
Benefits for our children:
Clothes made of organic cotton are free of toxic elements, allowing our skin not to be in direct contact with them. Unfortunately, eczema and skin allergies are very common in newborns. This is due to the protective reactions developed by their body to protect themselves from harmful substances existing in fibers and cosmetic products.
Organic cotton baby clothes are hypoallergenic and protect them from these effects, give them a very pleasant feeling of softness and avoid the irritations that occurs when they come out of the womb, from that perfect and tailor-made world for them.
Benefits for cotton growers:
The exposure of farmers to the chemicals with which they treat these crops can cause serious effects on their health. The parasites of crops become resistant to plant protection products that are used for their extinction. Such a situation involves the use of increasingly powerful and effective products against the resistance that parasites develop for their survival.
Despite the measures to protect farmers that are being adopted more and more frequently, the health of these people very often deteriorates due to their daily contact with pesticides, herbicides and insecticides. Therefore, an organic crop will always be safer for their health and that of their families.
Cotton coming from organic crops is more expensive as it requires much care than conventional crops. What is obtained in conventional cultivation through treatments with pesticides, fungicides, herbicides and fertilizers, in organic crops is obtained through more traditional processes and without the intervention of chemical elements. Pest control with insects, crop rotation and manual harvesting of raw materials make production slower and less productive. All this involves a series of additional costs that are not detectable in conventional crops.
FAIR TRADE(See the certificate)
Companies adhering to fair trade give priority to people and the planet. This means that they are pioneers in solutions to important problems such as the excessive use of natural resources, the empowerment of women, human rights, inequality and sustainable agriculture.
Fair Trade certified companies support organic farming, create new business models that generate a positive impact and create new ways to defend the dignity of workers, farmers, artisans and communities around the world.
Fair trade is an economic model that puts people first. According to the World Fair Trade Organization, the organization that certifies our raw materials, fair trade is “… a commercial alliance, based on dialogue, transparency and respect, which seeks equity in international trade. It contributes to sustainable development by offering better commercial conditions and guaranteeing the rights of marginalized producers and workers, especially those in the South of the world”
Fair Trade is an economic model that supports workers and producers in the most disadvantaged sectors; in any case, we believe that fair trade benefits us all, since, although big capital remains outside this business model, trying to create a fairer and more equitable world is a goal that affects the whole planet.
Fair Trade not only puts people and the planet above economic dynamics, it also fights climate change, gender inequality, injustice and poverty.
Most of our garments are GOTS (Global Organic Textil Standard) certified, which means they are checked and tested according to the world standard for organic fabrics. During this exhaustive check of the garments, dyeing is one of the processes on which particular attention is paid.
The dyes used, in addition to being low in concentration as in our case, must also be respectful of the consumer’s skin and the ecosystem. This implies that is forbidden the use of:
Sensitizing and / or allergenic dyes.Dyes that are clearly or possibly carcinogenic.Dyes that contain heavy metals in their composition.
Knowing that this phase of the production process is certified, we also offer you the possibility to choose garments without any type of dyeing, with 100% natural raw material. We want to offer an experience based on caring of your children and the world, which also meets all your expectations.
At KARINÚ we take care of all the details, protecting the garments so that they arrive intact to the customer, safely and with the least possible impact on the environment … How do we do it?
Each garment is wrapped in a bag of biodegradable material with two holes to avoid any suffocation danger. These bags, in addition to protect garment, prevent any direct contact with the outside during handling and shipping, allowing us to protect the garment and protect you. Likewise, all items are then wrapped in a reusable cotton bag.
All this is then placed in a recycled and reusable cardboard box that participates to an interesting reforestation project with “Packhelp”. For every quantity of cardboard, we use for shipping boxes, a number of trees are planted in North America, Latin America, Africa and Asia. The boxes are also made with 90% recycled materials and are 100% recyclable.
Washing Pima cotton is much easier than what we think. The Pima cotton variety is one of the most resistant. Its thinness confers extraordinary characteristics of resistance to the wire.
Pima cotton garments can be washed at 30 °, they do not tend to shrink while washing and their softness increases with usage. It is advisable to wash it at low temperatures, for a simple fact of energy saving; do not use fabric softeners, as the garment is already very soft and because softeners are highly polluting; it is recommended to dry it in the air, because even if the raw material is very resistant, the dryer may damage the fabrics; it is also recommended to use detergents with the ECOCERT label as it would be a pity if non-toxic clothes were treated with harmful chemicals; and finally, if you are a super mom or a super dad and still have energy, Pima cotton can be ironed without any problems.
As part of our commitment to help the environment and safeguard the planet, we recommend a number of brands that have been certified as environmentally friendly by the ECOCERT group. This body certifies products that are made with natural, ecological, healthy and effective materials.
Brands such as Biovel, Sonett, Biovie, Centifolia, Melicare, Les Petits Bidons, Les lavandiers, among others, have the certification of this regulatory body. We recommend that you contact your local store to request detergents that show this certificate on the label, since there are many brands that claim to be ecological but actually contain components that cannot be considered clean.
Baby clothes, especially first clothes, must be washed before use, even if they are made of organic cotton. Although they are non-toxic clothing, they may have collected a little dust, so washing to remove external elements will always lead to more safety when it comes to wearing them on our children.
As for the washing methods, our advice is always the same, whether it is for the first time or not, the garments can be washed at not very high temperatures, for a simple fact of energy saving; without using fabric softeners, since the garment is soft itself and fabric softeners are highly polluting; dry it in the air, because even if the raw material is resistant, the dryer may damage the fabrics; and use detergents with the ECOCERT label, which guarantees the absence of toxic substances.
It is advisable to wash the cotton respecting the environment in order to contribute to a form of responsible consumption on the basis of which the raw material was produced. Therefore, in addition to follow the manufacturer’s instructions, which will be indicated on the label, we want to offer you a series of useful tips to respect the environment:
*Do not use cleaners that contain harmful chemicals. Look for ECOCERT certification in the detergent information.
*Do not use fabric softeners as they contribute little to the softness of the garment and they are highly polluting. You can replace them with vinegar softeners with essential oils or other alternatives also certified by the ECOCERT body.
*Do not wash at very high temperatures or use the dryer to save energy.
In short, be as responsible as possible with the environment and with the product. We can contribute to this responsible commercial supply chain by purchasing organic cotton, but also by taking care of the garments in a way that respects the planet.
In order to maintain the features over time of a Baby Alpaca garment, our washing tips are the following:
*Wash by hand or with a delicate program at 30 °
*Use ECOCERT certified detergents, which guarantees the absence of toxic substances.
*Do not use fabric softeners, as the garment is soft at the base and fabric softeners are highly polluting
*Drying in the open air and horizontally, without hanging the garment so that the fibers do not deform.